AI Workforce

AI Reactivator

Wakes dormant clients on a schedule.

Past customers, lost leads, lapsed appointments. The reactivator runs on a cron, identifies the dormant cohort, and fires a personalized win-back across SMS + email. Tuned for the niche so the message lands like it came from a human who remembered them.

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What it does

Concretely, here's what ships

  • Identifies dormant customers by your "inactive" definition — last appointment, last reply, lapsed plan.
  • Drafts a niche-tuned win-back message with a clear next step (book, reply, claim offer).
  • Sends across SMS + email respecting the same suppression + compliance gates as everything else.
  • Re-cadences any reactivated lead into the standard pipeline once they engage.
  • Reports per-cohort win-back rate so the operator sees what's actually pulling people back.
How it works

From trigger to outcome

  1. Step 01

    Cron

    Scheduled run picks up customers matching the "dormant" rule (e.g. no contact in 90+ days).

  2. Step 02

    Compose

    Agent drafts a personalized message using the customer's last service, last interaction, and a niche-specific reactivation hook.

  3. Step 03

    Send

    TCPA + CAN-SPAM gates run before each send. Suppression list checked. SMS + email leg fire on the configured cadence.

  4. Step 04

    Re-engage

    A reply or click hands the lead back to the qualifier + nurture pipeline like any other warm lead.

Built-in compliance

The gates this agent enforces

Compliance is not a checklist you bolt on — it's a hard gate inside the send path. The agent cannot fire a single message that doesn't pass these checks first.

  • TCPA time window — never dials before 8am or after 9pm in the recipient's local timezone.
  • STOP / opt-out enforcement — Claude classifies every reply variant ("stop," "quit," "lose my number") and writes to the suppression list before the next send.
  • CAN-SPAM footer + physical mailing address injected on every outbound email — non-removable.
  • One-click unsubscribe wired to the Instantly + GHL webhook — suppression hits the next send within seconds.
Verticals

Ships across all 35 niches

The agent runtime layers a niche-specific prompt patch on top of the base prompt at deploy time — the AI Reactivator you ship for an HVAC company sounds different from the one you ship for a dental office, even though it's the same agent definition.

Browse the 35 niche templates
What you connect

Wired into your stack on day one

  • GHL for the customer list query + outbound SMS.
  • SendGrid or Instantly (BYOK) for the email leg.
  • Re-engaged customers route into the standard nurture + booking pipeline automatically.
Calibration loop

Win-back rate is the metric.

Reply rate, book-back rate, opt-out rate — all tracked per cohort and per niche. Drift on opt-out rate flags a P1 tune (the message landed wrong); drift on book-back flags a hook tune.

  • Graded
    Every interaction
    Voice + text rubrics
  • Drift flagged
    Same day
    Telegram + dashboard alert
  • Auto-deploy
    Never
    You approve every patch

Want to see AI Reactivator running for your niche?

Book a call. We'll walk you through a live demo on a real account, set up against the niche you're closing for. Zero slide deck. Zero "we could probably build that."

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Pairs well with

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