AI Workforce

AI Booking Agent

Slot lookup and confirmation, no human in the middle.

A focused booking specialist that lives on webchat and SMS. Pulls live slots from your calendar, holds the time while the customer confirms, sends the confirmation, and pairs with the reminder agent to lock in the show-up.

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What it does

Concretely, here's what ships

  • Pulls live calendar slots from GHL or Google Calendar in real time — never offers a booked slot.
  • Holds the time while the customer confirms a date, then writes the appointment back with full context.
  • Auto-deploys the reminder agent (T-24h SMS) on every booking.
  • Handles webchat + SMS in the same conversation thread without losing state.
  • Routes reschedules to the dedicated reschedule handler — no double-bookings.
How it works

From trigger to outcome

  1. Step 01

    Customer asks

    Customer messages "Can I book a [service]?" via webchat or SMS. The booking agent picks it up.

  2. Step 02

    Find the slot

    Live calendar query against GHL or Google Calendar. Agent offers 2-3 nearby options.

  3. Step 03

    Hold + confirm

    Customer picks a slot. Agent holds it, confirms back, then writes the booking with the conversation summary.

  4. Step 04

    Pair the reminder

    Reminder agent auto-deploys for T-24h SMS. Reschedule handler stays watchful in case the customer needs to move it.

Built-in compliance

The gates this agent enforces

Compliance is not a checklist you bolt on — it's a hard gate inside the send path. The agent cannot fire a single message that doesn't pass these checks first.

  • TCPA time window — never dials before 8am or after 9pm in the recipient's local timezone.
  • A2P 10DLC gate — campaign cannot launch until your number is registered with the carriers.
Verticals

Ships across all 35 niches

The agent runtime layers a niche-specific prompt patch on top of the base prompt at deploy time — the AI Booking Agent you ship for an HVAC company sounds different from the one you ship for a dental office, even though it's the same agent definition.

Browse the 35 niche templates
What you connect

Wired into your stack on day one

  • GHL calendar (default) or Google Calendar — per-client OAuth handled in the onboarding wizard.
  • Reminder agent auto-deployed on every booking — pairs cleanly, no extra config.
  • Reschedule handler shares the same calendar binding so changes write back without conflict.
Calibration loop

Booking accuracy graded against actual show-up.

Slot accuracy, confirmation clarity, reschedule rate, no-show rate. A bump in no-show rate flags a tune candidate for the confirmation copy — the agent learns what wording produces the show.

  • Graded
    Every interaction
    Voice + text rubrics
  • Drift flagged
    Same day
    Telegram + dashboard alert
  • Auto-deploy
    Never
    You approve every patch

Want to see AI Booking Agent running for your niche?

Book a call. We'll walk you through a live demo on a real account, set up against the niche you're closing for. Zero slide deck. Zero "we could probably build that."

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Pairs well with

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