AI Workforce

AI Receptionist

Answers every inbound call, 24/7.

Your front desk that never goes home. Picks up before the second ring, qualifies the caller, books straight into your calendar, and hands off only the calls that actually need a human. The same agent triages emergencies, takes messages, and logs every conversation to the operator inbox.

Book a callSee live niche templates
What it does

Concretely, here's what ships

  • Answers inbound calls within 2 rings, day or night, on a real business phone number.
  • Qualifies the caller by service need + urgency using a niche-specific script.
  • Books appointments directly into the connected calendar — no human touch required.
  • Detects and routes emergencies (gas leaks, CO alarms, after-hours flooding) to the on-call line.
  • Takes detailed messages with context summary when transfer or callback is the right move.
  • Logs every conversation to the unified inbox — full transcript, intent, outcome, audio.
How it works

From trigger to outcome

  1. Step 01

    Trigger

    Caller dials your business number. Vapi routes the call to the assistant in under 800ms.

  2. Step 02

    Identify

    Agent greets with your business name + niche-tuned opener, then identifies caller intent — quote, booking, emergency, existing-customer question, or "wrong number."

  3. Step 03

    Act

    Books the appointment, transfers the emergency, or takes the message. Pulls live calendar slots from GHL; writes the booking back to GHL with the full conversation context.

  4. Step 04

    Hand off

    Operator (and the SMB owner, if configured) gets a structured summary in the inbox + a Telegram ping if the call was flagged urgent.

Verticals

Ships across all 35 niches

The agent runtime layers a niche-specific prompt patch on top of the base prompt at deploy time — the AI Receptionist you ship for an HVAC company sounds different from the one you ship for a dental office, even though it's the same agent definition.

Browse the 35 niche templates
What you connect

Wired into your stack on day one

  • Vapi for voice orchestration — your business number, your voice, no extra app for your customers to install.
  • Connected to your GHL calendar in 1 click — appointments write back with full call context.
  • ElevenLabs voice synthesis — pick from a library of natural voices or clone your own.
  • Unified inbox feeds back into the operator dashboard for review + replay.
Calibration loop

Every call graded against a 12-item rubric.

Greeting clarity, intent detection, qualifying questions, booking accuracy, escalation timing, compliance language — all auto-graded post-call. When a rolling score drifts more than 5 points below baseline, you get a Telegram alert with the failing transcripts and a Claude-authored prompt patch. You decide if it ships — nothing auto-deploys.

  • Graded
    Every interaction
    Voice + text rubrics
  • Drift flagged
    Same day
    Telegram + dashboard alert
  • Auto-deploy
    Never
    You approve every patch

Want to see AI Receptionist running for your niche?

Book a call. We'll walk you through a live demo on a real account, set up against the niche you're closing for. Zero slide deck. Zero "we could probably build that."

Book a call
Pairs well with

Related agents